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Delivery Manager - Operations

Permanent employee, Full-time · Madrid
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Your mission
About Mirai RiskTech
 
Mirai RiskTech is the global technology leader in Balance Sheet Management, Financial Risk and Regulation. With pioneering SaaS Solutions and consulting services, we empower banks to shorten the path to success in risk management and regulatory compliance.
 
Mirai RiskTech operates with fully remote operations and main employee hubs in Madrid, Mexico City, and Boston. Our team comprises 150 professionals from over 20 countries, fostering a collaborative international culture at the intersection of technology, data, consulting, and finance.
 
About the Role
 
Mirai Risk Tech has an exciting opportunity for an entry level position as  Business Operations Analyst, to join our Operations team. This position will provide global service to the company to increase the efficiency and profitability of our operations. Reporting to the Chief Operating Officer, the Business Operations Analyst will be part of a dynamic and growing company and will be a key member of the management team, focused on support the daily operations of the company, and ensuring the strategy and planning to align the business activities with the company culture, policies and procedures.
 
 
Key Responsibilities
  • Developing company policies and ensuring compliance
  • Improving business functionality to align with core business objectives
  • Promoting efficiency by implementing improved operational procedures
  • Monitoring adherence to policies and processes throughout the company
  • With assistance from senior team members, develop and manage the overall operations of the organization
  • Monitoring and analyzing key performance indicators and support to the daily operations
  • Maintaining accurate records and reports
  • Set up and manage internal systems, procedures, and policies
  • Collecting and maintaining accurate records of document flow, ensuring that they are properly filed and archive
  • Ensuring regulatory compliance, managing documentation, monitoring processes, and verifying that all tasks are done accurately
  • Identify inefficiencies, bottlenecks, and areas for improvement.
  • Use data-driven approaches to analyze processes and performance metrics.
  • Continuously monitor operational performance.
Your profile
Qualifications
  • Entry level position, university graduated, bachelor’s degree in operations management, project management, strategic management, business management, or similar
  • A master's degree in a related field is an asset
  • One or two years of experience as delivery manager or in business operations
  • Ability to effectively communicate both verbally and written 
  • Ability to promote efficiency toward achieving business objectives and profitability
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint)
  • Language requirements: English level C1 - Advanced, Spanish level C1 - Advanced
  • Detail oriented and accurate
  • Creative and continuous improvement oriented
  • Strong analytical and problem-solving skills
Location
 
Remote work. Based out of Spain.
Why us?
At Mirai RiskTech, our people are our greatest asset. We offer flexibility, work-life balance, and a comprehensive benefits package designed to support your professional and personal growth.
 
  • We are looking for long- term relationships and people who wants to improve and earn more responsibilities and    growth professionally
  • Remote work on demand of each position
  • Team meetings, although some team members are in different cities, we improve and encourage the networking    with on-site events during the year
  • Flexible schedule and shorter hours on Fridays
  • Attractive salary and benefit package
 
Mirai offers equal opportunities and accepts application from all the sectors of the society, the company does not discriminate for race, religion,  ethnical origin, incapacity, age, nationality, marital status, sexual orientation, gender identity, or any other motive protected by the current law.
Personal data will be processed by Mirai as responsible in order to evaluate the authenticity of the application for this position or other ones. Policy link  https://www.mirairisktech.com/privacy-policy
Apply for this job
About us

Mirai is the global technology leader in Balance Sheet Management, Financial Risk and Regulation.

Mirai operates with fully remote operations and main employee hubs in Madrid, Mexico, and Boston. Our team comprises 150 professionals from over 20 countries, fostering a collaborative international culture at the intersection of technology, data, consulting, and finance.

We empower banks to shorten the path to success in risk management and regulatory compliance with a comprehensive portfolio of enterprise SaaS solutions and consulting services.

  • Our Solutions - Leveraging pioneering cloud-native risk technology, we offer the world’s most scalable and high-performing Balance Sheet Management Solution Suite in the global market. The Mirai Solution Suite integrates Asset and Liability Management (ALM), liquidity, Funds Transfer Pricing (FTP), and regulatory reporting. Powered by our proprietary SaaS, the Mirai Platform, it is engineered as a flexible, modular, and transparent system that effectively addresses the evolving business needs and regulatory pressures faced by Tier 1 banks and G-SIBs.


  • Our Services - Mirai Consulting, our business and technology consultancy dedicated to driving impactful transformations for financial entities worldwide. We provide end-to-end services with a team of business consultants and software engineers guiding clients through the design and implementation of cutting-edge data solutions. Leveraging pioneering technology, we optimize balance sheet management, risk management, and regulatory compliance processes.

Our Company Values

We work together as a well-oiled machine, hold ourselves accountable to the highest possible standards of execution, push boundaries with relentless ambition, and prioritize customer needs above everything else. Here are the guiding principles that shape our culture and fuel our success:

  • Excellence: Continuously improving our services and solutions with top quality assurance. 

  • Ambition: Setting inspiring goals for product innovation and revenue growth.

  • Commitment:  Delivering ongoing value to customers, upholding the highest ethical standards.

  • Teamwork: Promoting collaboration and open communication among team members.

  • Customer-centricity: Focusing on exceptional user experiences and world-class implementations.

Tus tareas
About Mirai RiskTech
 
Mirai RiskTech is the global technology leader in Balance Sheet Management, Financial Risk and Regulation. With pioneering SaaS Solutions and consulting services, we empower banks to shorten the path to success in risk management and regulatory compliance.
 
Mirai RiskTech operates with fully remote operations and main employee hubs in Madrid, Mexico City, and Boston. Our team comprises 150 professionals from over 20 countries, fostering a collaborative international culture at the intersection of technology, data, consulting, and finance.
 
About the Role
 
Mirai Risk Tech has an exciting opportunity for a qualified and innovative Operations Officer to join our Operations team This position will provide global service to the company to increase the efficiency and profitability of our operations. Reporting to the Chief Operating Officer, the Operations Officer will be part of a dynamic and growing company and will be a key member of the management team, focused on support the daily operations of the company, and ensuring the strategy and planning to align the business activities with the company culture, policies and procedures.
 
Key Responsibilities
 
  • Developing company policies and ensuring compliance
  • Improving business functionality to align with core business objectives
  • Promoting efficiency by implementing improved operational procedures
  • Monitoring adherence to policies and processes throughout the company
  • With assistance from senior team members, develop and manage the overall operations of the organization
  • Monitoring and analyzing key performance indicators and support to the daily operations
  • Maintaining accurate records and reports
  • Set up and manage internal systems, procedures, and policies
  • Collecting and maintaining accurate records of document flow, ensuring that they are properly filed and archived
  • Ensuring regulatory compliance, managing documentation, monitoring processes, and verifying that all tasks are done accurately
  • Identify inefficiencies, bottlenecks, and areas for improvement.
  • Use data-driven approaches to analyze processes and performance metrics.
  • Continuously monitor operational performance.
Tu perfil
Qualifications
 
  • University graduate, bachelor’s degree in operations management, project management, strategic management, business management, or similar
  • A master's degree in a related field is an asset
  • One year of experience in business operations
  • Ability to effectively communicate both verbally and written 
  • Ability to promote efficiency toward achieving business objectives and profitability
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint)
  • English level C1 - Advanced
  • Detail oriented and accurate
  • Creative and continuous improvement oriented
  • Strong analytical and problem-solving skills
 
Location
 
Remote work. Based out of Spain.
¿Por qué nosotros?

At Mirai RiskTech, our people are our greatest asset. We offer flexibility, work-life balance, and a comprehensive benefits package designed to support your professional and personal growth.
 
  • We are looking for long- term relationships and people who wants to improve and earn more responsibilities and    growth professionally
  • Remote work on demand of each position
  • Team meetings, although some team members are in different cities, we improve and encourage the networking    with on-site events during the year.
  • Flexible schedule and shorter hours on Fridays
  • Attractive salary and benefit package.
 
Mirai offers equal opportunities and accepts application from all the sectors of the society, the company does not discriminate for race, religion, ethnical origin, incapacity, age, nationality, marital status, sexual orientation, gender identity, or any other motive protected by the current law.
Personal data will be processed by Mirai as responsible in order to evaluate the authenticity of the application for this position or other ones. Policy link  https://www.mirairisktech.com/privacy-policy
 
Apply for this job
¿Quiénes somos?

Mirai es la empresa global líder en tecnología de Gestión de Balance, Riesgos Financieros y Regulación.

Mirai cuenta con operaciones totalmente remotas con hubs de empleados en Madrid, México y Boston. Nuestro equipo está compuesto por 150 profesionales de más de 20 países, fomentando una cultura internacional colaborativa en la intersección de tecnología, consultoría y finanzas.


Mirai ofrece soluciones de software SaaS y servicios de consultoría para grandes empresas que ayudan a los bancos a cortar el camino hacia el éxito en todo lo relativo a la gestión de riesgos y el cumplimiento regulatorio.


Nuestras soluciones – Basada en tecnología nativa en la nube, ofrecemos la suite de gestión de balance más escalable y de alto rendimiento del mercado global. La suite de soluciones Mirai integra de forma unificada las funcionalidades de gestión de activos y pasivos (ALM), gestión de liquidez, la fijación de precios de transferencias de fondos (FTP) y generación de informes regulatorios. Todas las soluciones se ofrecen de manera unificada a través de nuestra plataforma SaaS propietaria, la plataforma Mirai, diseñada como un sistema flexible, modular y transparente que aborda eficazmente las necesidades de negocio junto con las constantes presiones regulatorias a las que se enfrentan los bancos de Nivel 1 y los G-SIBs.


Nuestros servicios - Mirai Consulting, nuestra división de consultoría de negocio y tecnología dedicada a mejorar las operaciones de gestión de riesgo de entidades financieras de todo el mundo. Ofrecemos servicios integrales con un equipo de consultores de negocio e ingenieros de software que guían a los clientes en el diseño, implementación y operación de soluciones de datos a través de las últimas tecnologías. Nuestro foco radica en proyectos de optimización de gestión de balance, gestión de riesgos y procesos de cumplimiento normativo regulatorio.


Nuestros Valores Corporativos

Trabajamos juntos como una máquina bien engrasada, nos responsabilizamos de cumplir con los más altos estándares de ejecución, empujamos los límites con una ambición incansable y priorizamos las necesidades de los clientes por encima de todo. Estos son los principios que guían nuestra cultura y alimentan nuestro éxito:

  • Excelencia: Mejorando continuamente nuestros servicios y soluciones con una garantía de calidad superior.

  • Ambición: Estableciendo objetivos inspiradores para la innovación de productos y el crecimiento.

  • Compromiso: Ofreciendo valor continuo a los clientes, manteniendo los más altos estándares éticos.

  • Trabajo en equipo: Promoviendo la colaboración y la comunicación abierta entre los miembros del equipo.

  • Centrados en el cliente: Enfocándonos en experiencias de usuario excepcionales e implementaciones de clase mundial.

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We are looking forward to meeting you!
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